Frequently Asked Questions for All Inclusive Cancun Vacation at six Palace Resorts

1. Do you accept credit cards as a form of payment?

No. I don’t accept credit cards for the simple fact that I haven’t established a merchant account for the gotocancunpalace.com website. If the site traffic increases on my site, I will think about getting the merchant account to offer easy credit card payment for clients. However, having a merchant account will add to expense of the trip since it costs me money to maintain the account. As it stands now, it is not cost effective for me.

2. Why is your pricing so much lower than other Palace Resorts sites?

Bottom line is that we don’t have many overheads & we are Palace Premier members – I’ve created gotocancunpalace.com site on my own time & have advertised it through using Yahoo and Google search engines. I am running this side business from home with my husband. As our Palace Premier guests, you can save hundreds of dollars off from the retail price. And there are no hidden and miscellaneous fees.

3. Do you have references?

Our most recent references are:

Steve & Mary Fleischman (760) 789-9411 (purchased 1 week stay at Moon Palace from 10/19/03 through 10/26/03). Steve works for NCR Corp at San Diego (Work Phone # 858-485-4936)

Dave & Susan Dundee – also purchased 1 week stay at Moon Palace 10/19/03 through 10/26/03). Dave & Sue are friends of Steve & Mary.

4. Will the Palace Resorts confirm you're ability to book on their behalf?

Yes, call Cancun Palace resorts at 1-800-635-1836 (Miami, Florida) & select "reservations" option. Tell the Reservations rep that you are calling to request Palace Premier member confirmations for Jeanie Pak & Eric Yi and our ability to book the Cancun Palace trip on your behalf. It is best to call early -- starting around 8 AM Eastern time since Palace Resorts reservation office is located in Miami, Florida.

Again, bottom line is that we want to gain your trust & business.

5. If I decide to make a reservation with you, what is the payment process & how can I be sure I will get what I paid for?

I can make the reservations for the Palace of your choice for the days you originally requested “without” requiring you to first send in your 10% deposit. With other sites, prepayment of 10% deppsit is required. However, if you reserve your Cancun Palace vacation through me, you only have to pay me "after" you confirm the reservation with Palace Resorts. If you can provide your full name & name of your guest, I will call the Palace Resorts & make the reservations on your behalf. Subsequently, I will send you the reservation confirmation # ASAP through email as well as through regular mail & and then you can call the 1-800-635-1836 and select “reservations” option & talk to the Cancun Palace Resorts rep to confirm your reservation. There is absolutely no monetary risk on your part.

Only thing that I request is that you send me the initial 10% deposit within two weeks after I send you the Cancun Palace Reservation #. The remainder of the fee will be due 90 days prior to your departure time if you should decide to go with me. Also, I will offer you "full refund" of your money as long as you notify me 2 weeks prior to your departure time. No questions asked! Your satisfaction is my top priority since most of my sales have been through "word of mouth". I hope I was able to answer all your questions & if I can be of further assistance, please email us at adimin@gotocancunpalace.com. Thank you again for visiting our site.